Part 1
Questions 1-10
Complete the notes below.
Write ONE WORD AND/OR A NUMBER for each answer.
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Part 2
Questions 11-15
Choose the correct letter, A, B or C.
Theatre trip to Munich
Questions 16-20
What does the man say about the play on each of the following days?
Choose FIVE answers from the box and write the correct letter, A-G, next to Questions 16-20
Comments
| A | The playwright will be present. |
| B | The play was written to celebrate an anniversary. |
| C | The play will be performed inside a historic building. |
| D | The play will be accompanied by live music. |
| E | The play will be performed outdoors. |
| F | The play will be performed for the first time. |
| G | The performance will be attended by officials from the town. |
DaysWednesday 16 Thursday 17 Friday 18 Saturday 19 Monday 20 |
Part 3
Questions 21-25
Choose the correct letter, A, B or C.
Scandinavian Studies
Questions 26-30
Complete the flow-chart below.
Choose FIVE answers from the box and write the correct letter, A-G, next to Questions 26-30
| A | bullet points |
| B | film |
| C | notes |
| D | structure |
| E | student paper |
| F | textbook |
| G | documentary |
How James will write his paper on the Vikings
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Part 4
Questions 31-40
Complete the notes below.
Write ONE WORD ONLY for each answer.
Conflict at workConflict mostly consists of behaviour in the general category of 31
Often a result of people wanting to prove their 32
Also caused by differences in 33
between people 34
conflicts: people more concerned about own team than about company
Conflict-related stress can cause 35
that may last for months
Chief Executives (CEOs)
Many have both 36
and anxiety
May not like to have their decisions questioned
There may be conflict between people who have different 37
Other managers
A structure that is more 38
may create a feeling of uncertainly about who staff should report to.
Minimising conflict
Bosses need to try hard to gain 39
Someone from outside the company may be given the role of 40
in order to resolve conflicts.
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